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User Services for Emergency Services Network (ESN)

Home Office - London , London, United Kingdom

Awarded contract
- live

This Award Notice relates to the award of a contract the provision of User Services (US) , a managed service to be provided to the 3 Emergency Services (Police, Fire and Rescue and Ambulance) ("3ES") and other future users. 

Supplier Name City Region Country SME Awarded Value
IBM UNITED KINGDOM LIMITED South East United Kingdom No £1.36B

Contract detail

Contract status Awarded contract - awarded
Value
£1.36B
Contract can renew No
Contract type Services
Contract sectors
  • Telecommunications equipment and supplies
  • Telecommunications cable and equipment
  • Construction work for pipelines, communication and power lines, for highways, roads, airfields and railways; flatwork
  • Maintenance and repair of office machinery
  • Repair and maintenance services of personal computers
Contract location
  • Yorkshire And The Humber
Contract has EU funding No
Contract notice published 14 January 2025
Contract tender deadline -
Contract start 14 January 2025
Contract end

15 August 2034

Add contract end date to your calendar

Contract duration
9 years, 7 months
Contact name ESMCP User Services Commercial Lead
Contact phone -
Contact email esmcp_user_services@homeoffice.gov.uk
Contract value awarded
£1.36B
Contract awarded 16 December 2024
Opportunity analysis
Home Office
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