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User Services for Emergency Services Network (ESN)

Home Office - London , London, United Kingdom

Awarded contract
- live

This Award Notice relates to the award of a contract the provision of User Services (US) , a managed service to be provided to the 3 Emergency Services (Police, Fire and Rescue and Ambulance) ("3ES") and other future users. 

Supplier Name City Region Country SME Awarded Value
IBM UNITED KINGDOM LIMITED Hursley South East United Kingdom No £1.36B

Contract detail

Contract status Awarded contract - awarded
Value
£1.36B
Contract can renew No
Contract type Services
Contract sectors
  • Telecommunications equipment and supplies
  • Telecommunications cable and equipment
  • Construction work for pipelines, communication and power lines, for highways, roads, airfields and railways; flatwork
  • Maintenance and repair of office machinery
  • Repair and maintenance services of personal computers
Contract location
  • Yorkshire And The Humber
Contract has EU funding No
Contract notice published 14 January 2025
Contract tender deadline -
Contract start 14 January 2025
Contract end

15 August 2034

Add contract end date to your calendar

Contract duration
9 years, 7 months
Contact name ESMCP User Services Commercial Lead
Contact phone -
Contact email esmcp_user_services@homeoffice.gov.uk
Contract value awarded
£1.36B
Contract awarded 16 December 2024
Opportunity analysis
Home Office
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