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At the heart of the delivery of the Authority’s end-to-end ICT services is the Service Desk which will act a single point of contact and support the Authority’s business units, end-users and other Unity suppliers in enabling the Authority’s core business.

The Service Desk will play a significant role in supporting the Authority’s service management function to achieve its goal of ensuring the services delivered to its end-users are fit for purpose and fit for use.

Contract detail

Contract status Award notice - awarded
Value
£10.2M
Contract can renew No
Contract type Services
Contract sector
  • System and support services
Contract locations
  • East Midlands
  • East Of England
  • London
  • North East
  • Northern Ireland
Contract notice published 2 March 2018
Contract tender deadline -
Contract start -
Contract end

-

Contract duration
Contact name Rob Yems
Contact phone +44 2072385921
Contact email Rob.Yems@environment-agency.gov.uk
Contract value awarded
£10.2M
Contract awarded 31 January 2018
Opportunity analysis
Department for Environment Food & Rural Affairs (Defra)
Supplier Name City Region Country Sme Awarded Value
Capgemini UK PLC South East United Kingdom No £10.2M
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