This procurement builds upon a previous notice issued 27.9.2011 by this public body (The procurement exercise — Command and Control OJEU 1 covers the package of software products, potentially including various development, configuration, support and other software related services for the solution, reference Ted notice 2011302757).

The object of this procurement is to allow the Metropolitan Police Service (MPS), which is the police force maintained by the Mayors Office for Policing and Crime (MOPAC), to fulfil the requirement for an external organisation to integrate and bring into service, and provide technical support services once entered into live service, a new ‘Command and Control’ solution selected as a result of the procurement exercise entitled Command and Control OJEU 1. This may include the provision of hosting facilities and procurement of the necessary hardware and related software.

Such a solution would provide a computerised service for handling incoming calls (emergency, non-emergency and internal), dealing with incidents, supporting the operational handling of events, assigning and deploying resources and providing data interactions with mobile devices. This may also extend to other associated technologies, such as voice and CCTV communications, mobile (in-car) devices, mobile telemetry and call routing (from the public network and the internal network), depending on the suitability of the technology choices, the deployment options and the contract terms.

This second procurement exercise — Command and Control OJEU 2 — will cover systems integration of the chosen software with the operating environment, transition from the existing command and control solution and the ongoing operation and technical support of the overall solution. It may also cover provision of additional functionality not provided through the OJEU 1 procurement, taking on responsibility for the operation of the existing command and control solution through any period of the transition to a new solution and taking on responsibility for managing other, related, third party suppliers.

It is anticipated that this OJEU 2 procurement exercise will result in the establishment of a single supplier contract arrangement solely for use by the MOPAC.

The MOPAC may purchase additional licences for the chosen OJEU 1 solution not only for its own use but also to support any future activity where it may provide a Command and Control service itself to other UK emergency service organisations, with the possibility that the OJEU 2 services would, potentially, be passed through to other authorities via the MOPAC. The chosen supplier in OJEU 2 will be expected to provide integration and in service support for the system in relation to these additional user volumes in addition to core MPS volumes.

In order to facilitate the most effective operation of the new system, the Authority may require the chosen OJEU 2 supplier to interface directly with the chosen OJEU 1 supplier either as the Authority's nominated agent or representative or through the novation or assignment by the Authority of its contract with the chosen OJEU 1 supplier. The chosen OJEU 2 supplier may also be required to manage, on the Authority's behalf, other third parties involved, directly or indirectly, with the design, build, test, integration, transition and support of the Command and Control solution, thereby acting as a Lead Integrator for the overall service.

Subject to dialogue with bidders, it is anticipated that the finalised contract would be for an initial term of 9 years,with the option for the purchaser to extend on up to 2 occasions for further periods of 4 years each i.e. a total maximum duration of 17 years from system go live date. The potential estimated value of the contract is up to 200 000 000 GBP over the maximum duration of 17 years.

See section V1.3 of this notice for further information on the operational expectations of the MPS for its Command and Control solution.