Understand the UK public sector market like never before with Tussell Insight. Book a demo of the full platform now

The Provision of Resource Augmentation Services for UC Administration

Department for Work & Pensions - London , London, United Kingdom →

Award notice

Main Source
Contracts Finder
Additional Sources
Tenders Electronic Daily

Awarded Contract Notice for the provision of telephony helpline services to provide customers with information about Universal Credit particularly focusing on payments, earning, how to claim, health & complex needs and appointments.

Awarded Contract Notice for the provision of telephony helpline services to provide customers with information about Universal Credit particularly focusing on payments, earning, how to claim, health & complex needs and appointments.


Contract status:

Award notice - awarded

Contract value:

£0 - 25.3M

Contract can renew:

No

Contract type:

Services

Contract sector:

  • Telephone-answering services
  • Telephone-answering services

Contract locations:

  • East Midlands
  • East Of England
  • London
  • North East
  • North West
  • East Midlands
  • East Of England
  • London
  • North East
  • North West
  • South East
  • South West
  • West Midlands
  • Yorkshire And The Humber
  • See 4 more...

Contract suitable for SME:

No

Contract suitable for VCO:

No


Contract notice published:

18 June 2020

Contract tender deadline:

20 April 2020

Contract start:

21 April 2020

Contract end:

6 October 2020

Contract duration:

6 months


Contract value awarded:

£34.5M

Contract awarded:

20 April 2020

Supplier name City Region Country SME Award value
Capita Business Services Ltd London London United Kingdom No £34.5M *

*Estimated potential value to supplier based on mean contract value