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Contracts FinderThe provision of an Automated Intelligent (A.I.) telephony and serachbot service for Hull City Council to continue to assist in reducing call volumes whilst ensuring that customers are directed to the information they need in the most efficient and direct possible route.
The provision of an Automated Intelligent (A.I.) telephony and serachbot service for Hull City Council to continue to assist in reducing call volumes whilst ensuring that customers are directed to the information they need in the most efficient and direct possible route.
| Supplier Name | City | Region | Country | SME | Awarded Value |
|---|---|---|---|---|---|
| INFORM COMMUNICATIONS LTD | London | United Kingdom | Yes | £196K |
| Contract status | Awarded contract - awarded |
| Value |
£0 - 196K
|
| Contract can renew | No |
| Contract type | Services |
| Contract sector |
|
| Contract location |
|
| Contract suitable for SME | Yes |
| Contract suitable for VCO | No |
| Contract notice published | 14 December 2020 |
| Contract tender deadline |
3 November 2020
|
| Contract start | 4 November 2020 |
| Contract end |
3 November 2023 Add contract end date to your calendar |
| Contract duration |
3 years
|
| Contact name | Ben Holtby |
| Contact phone | - |
| Contact email | ben.holtby@hullcc.gov.uk |
| Contract value awarded |
£196K
|
| Contract awarded | 4 November 2020 |