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Provision of Automated Intelligent enabled Telephony and Searchbot Service

Kingston upon Hull City Council - Hull, Yorkshire And The Humber, United Kingdom →

Award notice

Main Source
Contracts Finder

The provision of an Automated Intelligent (A.I.) telephony and serachbot service for Hull City Council to continue to assist in reducing call volumes whilst ensuring that customers are directed to the information they need in the most efficient and direct possible route.

The provision of an Automated Intelligent (A.I.) telephony and serachbot service for Hull City Council to continue to assist in reducing call volumes whilst ensuring that customers are directed to the information they need in the most efficient and direct possible route.


Contract status:

Award notice - awarded

Contract value:

£0 - 196K

Contract can renew:

No

Contract type:

Services

Contract sector:

  • Communication software package
  • Communication software package

Contract location:

  • Yorkshire And The Humber
  • Yorkshire And The Humber

Contract suitable for SME:

Yes

Contract suitable for VCO:

No


Contract notice published:

14 December 2020

Contract tender deadline:

3 November 2020

Contract start:

4 November 2020

Contract end:

3 November 2023

Contract duration:

3 years


Contact name:

Ben Holtby

Contact phone:

-

Contact email:

ben.holtby@hullcc.gov.uk


Contract value awarded:

£196K

Contract awarded:

4 November 2020

Supplier name City Region Country SME Award value
Inform Communications Ltd South East United Kingdom Yes £196K