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For Transparency Purposes Only: Future Service Delivery Contract (FSDC): Provision of Armed Forces Pay, Pensions and Military HR and Administrative Services

Ministry of Defence - London , London, United Kingdom →

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Future Service Delivery Contract (FSDC): Provision of Armed Forces Pay, Pensions and Military HR and Administrative Services.
The FSDC will cover the armed forces and veterans Defence Business Services (DBS) services that are currently outsourced, which at a high level consist of:
(a) a variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration (JPA), which is the MOD's current Military Payroll and Expenses HR system, and Pensions; and
(b) the...

Future Service Delivery Contract (FSDC): Provision of Armed Forces Pay, Pensions and Military HR and Administrative Services.
The FSDC will cover the armed forces and veterans Defence Business Services (DBS) services that are currently outsourced, which at a high level consist of:
(a) a variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration (JPA), which is the MOD's current Military Payroll and Expenses HR system, and Pensions; and
(b) the development and maintenance of a range of supporting Information System (IS) applications and elements of IS infrastructure.
This FSDC contract will:
(a) deliver the services in scope;
(b) enable the radical transformation and modernisation of these services; and
(c) continually develop change management and ways of working.

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Contract status:

Award notice - awarded

Contract value:

£0 - 294M

Contract can renew:

No

Contract type:

Services

Contract sectors:

  • Systems and technical consultancy services
  • Personnel services except placement and supply services
  • Telephone-answering services
  • General public services
  • Pension services
  • Systems and technical consultancy services
  • Personnel services except placement and supply services
  • Telephone-answering services
  • General public services
  • Pension services

Contract locations:

  • East Midlands
  • East Of England
  • London
  • North East
  • Northern Ireland
  • East Midlands
  • East Of England
  • London
  • North East
  • Northern Ireland
  • North West
  • Scotland
  • South East
  • South West
  • Wales
  • West Midlands
  • Yorkshire And The Humber
  • See 7 more...

Contract suitable for SME:

No

Contract suitable for VCO:

No


Contract notice published:

17 February 2021

Contract tender deadline:

23 July 2019

Contract start:

1 June 2020

Contract end:

31 May 2027

Contract duration:

7 years


Contract value awarded:

£294M

Contract awarded:

18 December 2019

Supplier name City Region Country SME Award value
Shared Services Connected Ltd East Of England United Kingdom No £294M