Contract with Deloitte LLP for the provision of digital solution design, build and live service of a digital platform, ordering portals and mobile applications to support the Covid-19 National Test Service. The services provided under this contract support the digital and data journey for COVID-19 testing, currently amounting to millions of tests each week, and have introduced new capabilities as the testing programme has evolved to support the pandemic response.

The scope of work under the contract is constantly changing to meet new demands of the pandemic, and has evolved to include the provision of services to disaggregate the solution, removing interdependencies and facilitating the formation of independent services capable of transition to replacement suppliers. Given the bespoke nature of the digital testing platform, this disaggregation work is complex and accordingly, the contract required an extension to allow the supplier to continue the disaggregation services without impacting on the stability of the platform.