To provide the following main areas of service:
(i) the provision, management and maintenance of video and telephony services;
(ii) the management and maintenance of the integration of WAN services and LAN services;
(iii) the design and management of gateway services and IP addressing;
(iv) local server rooms / communications rooms; and
(v) the design and technical integration of video services, telephony services, WAN services and LAN services; and integration with other Services.
Services may be removed from scope as they are transitioned to replacement suppliers or insourced.

The initial term of the contract is for twenty two (22) months, with an option to extend for a further period of twelve (12) months. The contract includes the ability for the authority to remove services from scope as and when required and therefore it is likely to have a reducing scope, although when and which services may be removed early has not yet been determined. It is currently envisaged that if the extension option is exercised this will be to cover the remaining Services that have not yet transitioned to a replacement supplier. The authority intends to commence competitive procurement processes for the services early on during the initial term. The first of a series of market engagement activities commenced on 7 October 2021.

The estimated total value for this contract is between £80m - £105m depending on whether the 12 month extension option is exercised and the order and timing of services being removed from scope. The project work is entirely optional and is not guaranteed, the extension may not be necessary, and services may be removed from scope over the term, so the actual cost of this contract may be lower than the estimated maximum contract value.