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GAP001/2018 Tees Valley - Provision of mobile phone & online payment system for parking charges

Middlesbrough Council - Middlesbrough, North East, United Kingdom →

Closed Contract notice

Four Tees Valley Authorities, Middlesbrough Council, Stockton Borough Council, Hartlepool Borough Council and Redcar and Cleveland Borough Council wish to jointly appoint a supplier for the provision of a system that enables secure payment for parking by Interactive Voice Response (IVR) phone line, mobile application or the internet. The service provider will supply information to each of the four Authorities in order to facilitate a parking enforcement operation and will provide customer support as well as various...

Four Tees Valley Authorities, Middlesbrough Council, Stockton Borough Council, Hartlepool Borough Council and Redcar and Cleveland Borough Council wish to jointly appoint a supplier for the provision of a system that enables secure payment for parking by Interactive Voice Response (IVR) phone line, mobile application or the internet. The service provider will supply information to each of the four Authorities in order to facilitate a parking enforcement operation and will provide customer support as well as various administration duties including, but not limited to; arranging refunds, reporting on financial performance and operational performance. Middlesbrough Council is administering the tender process on behalf of the four Tees Valley Authorities.

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Contract value:

£297K - 1.49M

Contract can renew:

Yes

Contract type:

Services

Contract sectors:

  • Miscellaneous services
  • Civic-amenity services
  • Miscellaneous services
  • Civic-amenity services

Contract location:

  • North East
  • North East

Framework contract:

No

Contract has EU funding:

No

Contract suitable for SME:

Yes

Contract suitable for VCO:

Yes


Contract notice published:

6 March 2018

Contract tender deadline:

12 April 2018

Contract start:

1 June 2018

Contract end:

1 June 2023

Contract duration:

4 years, 11 months