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Tenders Electronic DailyThe Council are anticipating that in the coming 2 years there will be a need to replace the following systems: CRM, IT Service Desk and possibly HR and Payroll. As the technology exists to have these systems within a single environment which, in line with the Digital Strategy, would allow a single view of the customer as well as efficiencies in terms of integration and double entry. The Council views this as a strategic opportunity.
Recently the Council has implemented the Financial Management System Integra. This is not...
The Council are anticipating that in the coming 2 years there will be a need to replace the following systems: CRM, IT Service Desk and possibly HR and Payroll. As the technology exists to have these systems within a single environment which, in line with the Digital Strategy, would allow a single view of the customer as well as efficiencies in terms of integration and double entry. The Council views this as a strategic opportunity.
Recently the Council has implemented the Financial Management System Integra. This is not within the scope of this project.
The Council are looking for one or multiple suppliers to provide capabilities to support some, all and not limited, to the above functionality on a single platform.
Contract status | Tender notice - closed |
Value |
£2M
|
Contract can renew | No |
Contract type | Services |
Contract sector |
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Contract location |
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Contract notice published | 9 March 2018 |
Contract tender deadline |
6 April 2018
Add bid deadline date to your calendar: |
Contract start | - |
Contract end |
- |
Contract duration |