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T1427 — Provision of Unified Communication and Contact Centre Solution for the Northern Ireland Housing Executive

Northern Ireland Housing Executive (NIHE) - Belfast, Northern Ireland, United Kingdom

Closed

Tender notice

Main source

The Housing Executive currently operates a high availability Avaya Aura solution. This is Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilising SIP architecture. The Contractor must provide The Housing Executive with a managed service for the Telephony and Customer Contact Centre solution The Housing Executive leverages this platform on a 24x7x365 basis to underpin services to the public.

Contract detail

Contract status	Tender notice - closed
Value	£6M
Contract can renew	No
Contract type	Services
Contract sectors	Telecommunications equipment and supplies Switchboards Telecommunications services Telephone and data transmission services IT services: consulting, software development, Internet and support Telecommunications equipment and supplies Switchboards Telecommunications services Telephone and data transmission services IT services: consulting, software development, Internet and support
Contract location	Northern Ireland Northern Ireland
Contract notice published	31 March 2018
Contract tender deadline	30 April 2018 Add bid deadline date to your calendar: Office 365 Google Calendar
Contract start	-
Contract end	-
Contract duration	- Search for relevant

Opportunity analysis

Northern Ireland Housing Executive (NIHE)