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Customer Relationship Management (CRM) system

University of Bristol - Bristol, South West, United Kingdom →

Closed Contract notice

A Customer Relationship Management (CRM) system and revised processes to help the University achieve strategic goals in terms of student recruitment, improving digital infrastructure, and enhancing the student experience. Investment is also needed to meet legislative requirements in terms of the Competition and Markets Authority (CMA), General Data Protection Regulation (GDPR) and data integrity.

A Customer Relationship Management (CRM) system and revised processes to help the University achieve strategic goals in terms of student recruitment, improving digital infrastructure, and enhancing the student experience. Investment is also needed to meet legislative requirements in terms of the Competition and Markets Authority (CMA), General Data Protection Regulation (GDPR) and data integrity.


Contract value:

£1M

Contract can renew:

No

Contract type:

Services

Contract sector:

  • Software package and information systems
  • Software package and information systems

Contract location:

  • South West
  • South West

Framework contract:

No

Contract has EU funding:

No

Contract suitable for SME:

No

Contract suitable for VCO:

No


Contract notice published:

9 April 2018

Contract tender deadline:

8 May 2018

Contract start:

1 October 2018

Contract end:

1 September 2026

Contract duration:

7 years, 11 months