Want to see more? You can sign up for a 14-day free trial of Tussell Insight Start your free trial

Revenues and Benefits Resillience Support

London Borough of Harrow - Harrow, London, United Kingdom →

Closed Contract notice

The Revenues and benefits service is looking for a supplier for Revenues and housing benefit processing. Whilst this is not for a full managed service, resilience is required to cover permanent staff vacancies, although a managed service approach is required for this procurement with sufficient flexibility to allocate resources to different work types as work patterns require. The volume of Council Tax and Business Rates work to be processed under the Agreement is anticipated to increase over time if and when Authority...

The Revenues and benefits service is looking for a supplier for Revenues and housing benefit processing. Whilst this is not for a full managed service, resilience is required to cover permanent staff vacancies, although a managed service approach is required for this procurement with sufficient flexibility to allocate resources to different work types as work patterns require. The volume of Council Tax and Business Rates work to be processed under the Agreement is anticipated to increase over time if and when Authority personnel leave the service with further Work types / volumes being transferred to the service provider. The Authority is seeking a service provider to deliver the services by securely accessing the Authority’s relevant IT systems as defined within the specification to remotely process specified Council tax, Business rates and Benefits work types respectively.

Read more...

Contract value:

£4.9M

Contract can renew:

Yes

Contract type:

Services

Contract sectors:

  • IT services: consulting, software development, Internet and support
  • Data services
  • Data-processing services
  • IT services: consulting, software development, Internet and support
  • Data services
  • Data-processing services

Contract location:

  • London
  • London

Framework contract:

No

Contract has EU funding:

No


Contract notice published:

29 May 2018

Contract tender deadline:

26 June 2018

Contract start:

-

Contract end:

-

Contract duration:

-