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Tenders Electronic DailyNetwork Rail requires a national contact centre service for the use of external stakeholders. This service also covers the Commercial Property Helpdesk. The service is 24/7, 365 days a year, 366 days in a leap year and covers telephony, live chat, email, letter processing and the management of Network Rail’s social media.
Network Rail requires a national contact centre service for the use of external stakeholders. This service also covers the Commercial Property Helpdesk. The service is 24/7, 365 days a year, 366 days in a leap year and covers telephony, live chat, email, letter processing and the management of Network Rail’s social media.
Contract status | Tender notice - closed |
Value |
£8.86M
|
Contract can renew | Yes |
Contract type | Services |
Contract sectors |
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Contract locations |
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Contract has EU funding | No |
Contract notice published | 8 August 2019 |
Contract tender deadline |
15 November 2019
Add bid deadline date to your calendar: |
Contract start | - |
Contract end |
- |
Contract duration |
7 years
|