The Awarding Authority is seeking to undertake a reprocurement of an existing contract for a GMS IT System Services framework agreement. The key components of the new agreement will include (without limitation) the delivery of a managed service, including the following:

— provision, ongoing development, upgrade and maintenance of GMS clinical system software solutions,

— provision of central hosting and all associated Services to deliver this functionality as a Managed Service,

— provision of an application support services at an infrastructure level (in support of central hosting arrangements) and at the user level (as second or third line support to the NHS Wales helpdesk).